HERE TO HELP

Let’s sort it out.

Questions about Facetotext? Contact Ilya Gazman, the app’s developer.

Email support

gazman1986@gmail.com

Include your app version, phone model and Android version, what happened, and what you expected. A screenshot can help if you hide private information first.

Keep passwords, verification codes, purchase tokens and private message content out of your email.

Getting started

Install Facetotext and follow the in-app prompts to make it your default SMS app. Message access is needed to display your SMS and MMS. On supported dual-SIM phones, check the SIM selected in the composer before sending. MMS availability depends on your carrier and mobile-data settings.

Premium and purchases

If you purchased Premium but it is not available, connect to the internet, use the same Google Play account, and tap Restore purchases in the app’s Premium screen. Pending purchases unlock after Google Play completes payment.

Manage or cancel your subscription in Google Play. Account deletion and uninstalling do not cancel a subscription. Read the Premium terms for renewal and refund information.

Privacy and data deletion

Read our privacy policy and account and data deletion instructions. The online form can delete a verified email/Google account without opening the app. For guest Premium data or already uploaded usage/crash data, contact support; those records are not automatically linked to an account email.

Usage and crash reporting

In Settings → Privacy and diagnostics, turn off Share app usage and Share crash reports independently. These switches are enabled by default and are separate from optional cloud AI consent. Turning them off does not erase reports already uploaded.

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